Description : RAPPS client services administration assistant. Company : Peninsula Health. Location : Australia
• Join a well established administration team who work as part of a large multi-disciplinary community based rehabilitation team
- Diverse role including front reception, management of waitlist and medical clinic support
- Frankston, Mornington Peninsula & surrounding locations
Who We Are and What We Stand For
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.
In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.
What You Will Be Doing
The RAPPS client services team ensure the efficient functioning of our reception areas, provides administrative support the the Subacute medical clinics and community rehabilitation clinicians.
The position facilitates effective communication between the clients and the RAPPS clinicians
What You Need
We anticipate you will have:
- Excellent timely customer service
- Ability and willingness to work across RAPPS sites (Rosebud, Golf Links Rd Frankston and Mornington)
- Experience in customer service in either a community or inpatient setting
- Experience in a range of computer programs including DMR, Cerner, Uniti, Poolcar, Outlook and Word and Excel (desirable)
What Next
If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.
Additional Requirements
Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with disabilities.
To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:
https://www.peninsulahealth.org.au/careers/working-preparing-employment/
This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.
Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time. Selection Criteria Essential: Do you have experience providing administration support or direct customer service?
Essential: Are you willing to work across Peninsula Health sites at Golflinks Rd Frankston, Mornington and Rosebud?
Desirable: Do you have experience working in a community medical/health setting or in a hospital based setting?
Desirable: Do you have experience working in a team setting?
Desirable: Do you have a sound knowledge of computer systems - including outlook, word, excel and hospital specific systems such as digital medical record, Cerner, IPM, Poolcar etc?
